I was having such a nice time at work today at five, but when I was supposed to leave, my mood went downhill. A customer service manager came by and told me to turn off my light since I was going home at 10:00. This was at about 9:53 or so. Just as she turns off my light, I look up to make sure that my light really is turned off and in the process, I see that I have two people left in my line. One young man in white, and a lady in pink. In the middle of the guy in white's order, I look up and see that a new person had joined the line. A new lady in red and black. Remember, when my light was turned off, there were only two people in the line. Then, there were three halfway into the first person's order which wasn't that long (five or six things).
Well, at this point I'm tired and am a little cranky. I say, "ma'am...", she looks up and seems to be content. Then I say, "I'm closing this lane down... sorry." I see her mood change in an instant and she yells, "After I've been standing here for some time now... can't you just ring me up?" I roll my eyes because, obviously, she's full of it. So I say, "...no". Thankfully she went elsewhere. She wasn't waiting there for a while... she had just gotten there and was stupid enough to think that I wouldn't notice she wasn't there before.
Anyway, what's worse is that after I took all my returns back to the service desk, I see that there's another associate who had re-opened my lane. I'm like, "what the hell?" Now I'm gonna look like a liar and I hate that more than anything.
Honestly, people at Wal-Mart, especially before the football season starts, are so annoying. I just wanted to punch her and a few other nasty customers. I found it kind of funny since I had to do a customer service expectation training on the computer. Basically it was telling us how to be "Wal-Mart Friendly" and that it was "Not an option, but an associate expectation"... I say, screw that.
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